The Meaning of the Communication is the Response you Get
"The meaning of the communication is the response you get" is one of the core presuppositions of NLP (Neuro Linguistic Programming)
As a business leader when you truly understand this statement you become a much better communicator.
We all experience the world in different ways, and when someone does not understand something you are saying to them it is not their fault.
It is your responsibility, as the communicator to find different ways to help that person understand what you mean.
Let me give you an example
I have heard people say things like:
"He does not want to learn"
"She does not get it"
"This is above their heads"
"They just don't understand"
They will never be able to learn this"
"The group don't get what I am asking them to do"
If someone does not understand what you are saying, it often just means you are not using their specific learning style.
We all learn in different ways - and these ways are through our senses.
For people to understand things, the more senses you engage the easier it becomes.
Including diagrams, charts, drawings, photos and videos helps people to see what you are talking about.
Letting people touch and play with products engages their sense of touch (in NLP this is know as an external kinesthetic)
Taking people through a demonstration and getting them to experience something, engages their feelings and emotions (in NLP this is known as internal kinesthetic)
You can even bring in smelling and tasting when appropriate to engage these senses.
Neuroscience has now shown that people learn through 'doing' and having fun. So instead of blaming others for not getting things why not make things more creative and fun in the way you share information.
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